Salary: £27,857 – £30,997 p.a. (dependant on experience)
Location: Gravesend / Hybrid working
Hours: 37.5 hours per week, Monday to Friday
Contract type: Fixed Term Contract (12 months)
Application deadline: 24 July 2026
Interview date: 28 July 2026
This is an exciting opportunity to join Team ellenor for a 12 month fixed term contract as a Senior Individual Giving Officer.
You’ll build strong relationships within the community we serve, be a collaborative team player, and contribute to growing and developing ellenor’s Individual Giving programme.
Working closely with the Individual Giving Manager, you’ll lead several key fundraising direct marketing campaigns, working collaboratively with people across the organisation to deliver strong results, and continually test, learn, and grow our fundraising programme.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key responsibilities for the role include:
- Lead donor recruitment and development marketing campaigns across multiple channels (including print, phone and digital),
aligned with strategy, budget, and deadlines to maximise income - Assist the Individual Giving Manager in planning and delivering the annual programme, including project plans, budgets, and
programme recommendations - Collaborate with internal teams and external suppliers, from brief to final delivery
- Monitor and report on campaign KPIs to guide planning and improve results, regularly testing and evaluating
- Deliver exceptional supporter experience through stewardship communications and one-on-one interactions with supporters
- Set and track KPIs, using data to apply insights and optimise performance
- Line manage the Individual Giving Officer, providing direction, objectives, and regular reviews
Essential requirements for the role include:
- Demonstrable experience in fundraising and/or project management
- Experience in devising and implementing campaigns, direct marketing copy and producing high-quality, successful marketing materials
- Proven experience in using insight to inform decisions and optimising campaigns by testing, evaluating, and learning.
- Experience or interest in line management and leadership responsibilities
- Experience managing and maintaining accurate data or customer records.
- Familiarity with data protection legislation and GDPR compliance in relation to personal data
This post is subject to DBS clearance.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply
By online application only. Please note: CVs without a cover letter will not be considered.
Applications will be reviewed, and interviews conducted on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
Additional Forms
For those who may require a reasonable adjustment at interview or during employment, you may download and complete the disability adjustment form and submit it alongside your application.
We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974. If you need to check if you need to declare a conviction to us you may check this online here.
You can complete the form online here.
If you require any assistance during this process please email HR at HR@ellenor.org or call 01474 538 555.
