Trustee

Become a Trustee for ellenor

 Location: Gravesend, Kent, DA11 7HQ

Salary: (Volunteer)

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We have a fantastic opportunity for business professionals to join ellenor at the Board level to influence our strategic direction and support our developments. We are seeking individuals who have experience and expertise in the following sectors Health and Social Care, Marketing & Income Generation, Senior Level Management, AI, IT, Finance, Accounting, Property, Legal, Retail, HR and Governance.

As a Trustee, you will be responsible for the governance and strategy of ellenor, its financial health and the probity of its activities under ellenor’s Articles of Association.

Whether you are an experienced Trustee or want to take your first step at Board level, we would be delighted to hear from you.

Join us to make a real difference to the patients and families ellenor cares for

This post is subject to an Enhanced DBS clearance.

How to apply:

Please download a Trustee Recruitment Pack and submit a CV and a short cover letter to Mr. Mac Cheema, Chair of the Board c/o executive.assistant@ellenor.org

For further information please visit our website at www.ellenor.org or if you would like an informal chat with our Chair of the Board, please call between Tuesday and Friday on 07818 689904 or send an email to executive.assistant@ellenor.org  to arrange an appointment.

This role will be advertised over a rolling period, with no application deadline. Suitable candidates will be considered upon receipt of the application.

ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.

ellenor is a charity registered in England and Wales (1121561), and a company limited by guarantee (6302132). Registered office at Coldharbour Road, Gravesend, Kent. DA11 7HQ

Head of Individual Giving

Salary: £40,443

Hours:  37.5 hours per week

(occasional working outside of normal working hours)

Location: Gravesend DA11 7HQ

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley.  The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

Are you a passionate and driven leader looking for an exciting opportunity to make a real impact? We’re seeking a dedicated Head of Fundraising to play a key role in our dynamic Income Generation team.

As a key leader in this role, you’ll develop and implement innovative fundraising strategies, engaging individual donors while strengthening relationships with current and prospective supporters. Your work will ensure donors feel valued and appreciated, helping to drive our mission forward.

If you are committed to making a difference and want a rewarding role where your efforts provide care and support to those who need it most, we’d love to hear from you!

Key Responsibilities of the role include:

• Set and deliver a clear strategy to grow the active donor base and maximise long-term sustainable income from all individual giving income streams. Implement a strong multi-channel direct marketing fundraising programme to achieve this.
• Include setting realistic forecast models and targets to achieve desired outcomes.
• To be responsible for developing an effective integrated communications programme for cash donors and regular givers.
• Utilise audience segmentation and database insights to extract, analyse and segment data. Implementing clear strategies and supporter journeys that drive growth in target audiences, income and lifetime value.
• Provide strong leadership to the team to achieve targets. Lead and own effective reporting using internal and external benchmarks by setting clear, measurable KPIs driven by data and insight.

 Essential Requirements:

• Proven success in Individual Giving fundraising, with experience in acquisition and retention strategies.
• Extensive experience in direct marketing and income generation across various media, driving growth in donors and income streams (retention, cash, in-mem, lottery, legacy).
• Strong track record in securing income through lottery schemes, including managing canvassing agencies, Gift Aid, and gambling compliance.
• Data-driven, experienced in setting and reporting on KPIs to drive results.
• Effective leader within both their team and the wider organisation.

This post is subject to Standard DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CVs without a cover letter will not be considered.

For informal enquiries, please contact Sue Piper at 07932 601465 or email sue.piper@ellenor.org

Application Deadline: 8 May 2025

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Clinical Practice Educator

Salary: £26,283 per annum
Location: ellenor, Gravesend
Hours: 22.5 hours per week

We are recruiting for a Clinical Practice Educator to work across our clinical services and to work with our local community providers.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We are committed to developing patient care and patient experience through enhanced clinical skills and teamwork. We deliver high quality training, including 'on the job' coaching and competency-based development.

The job is varied, demanding and requires exceptional motivational and leadership skills, together with outstanding, evidence based, clinical practice. In return, you will be continually enhancing and refining your own clinical skills as you coach and develop others.

If you enjoy a challenge and can work independently, as well as in a team, work well under pressure and have excellent interpersonal skills, then we would like to hear from you.

Essential Requirements of role include:
• Excellent communication skills.
• Proven ability to deliver training sessions and support clinical staff and students      with an enthusiasm for the opportunities the post will bring.
• Strong work ethic, be self- critical and able to recognise their own limitations         and areas for development.
• You must be a Registered Nurse, have substantial experience in the Palliative care, and have current experience of running a team.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

This post is subject to an enhanced DBS check.

How to apply:
By application form, either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org

Please note, CVs without a cover letter will not be considered.

For informal enquiries please contact Jacquie Hackett on 01474 320007

Application deadline: 5 pm on Monday 12 May 2025
Interviews will be held on 28 May 2025

Flexibank Children’s Care Assistant

Salary: £12.21 to £12.77 per hour

Location: ellenor Hospice, Northfleet, Kent.

Hours:  Hours to be offered on a service needs basis

ellenor is a hospice charity in Gravesend, providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Do you want to make a real difference to families facing the challenges of caring for a seriously ill child? Are you passionate about delivering person-centred, high-quality care? If this sounds like you, we’d love to hear from you. This is a fantastic opportunity to grow your clinical skills while making a meaningful impact as part of a supportive and dedicated team

We’re looking for compassionate and flexible Health Care Assistants to join our Children’s Service at ellenor on a flexibank basis, covering maternity leave. You'll help provide vital respite care to children with life-limiting conditions and their families across Dartford, Gravesham, Swanley, and Bexley.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Being involved with all aspects of care for patients.
• Delivering the highest quality holistic patient care, including personal care.
• Assist with meals, feed patients where necessary and undertake any other duties that are considered to fall within the scope of the health care assistant role.
• Maintain all relevant documentation to the highest standards in line with mandatory legal requirements, paying particular attention to accuracy using electronic reporting systems (Emis).

Essential requirements of the role include:

• NVQ level 2/3 in Health & Social Care
• Nursery Nurse qualification or equivalent (Desirable)
• Hold a full UK driving licence

This post is subject to Enhanced DBS clearance.

UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates eligible for alternative immigration routes in the UK and do not require sponsorship as a Skilled Worker now or in the future.

How to apply:

CVS without a cover letter will not be considered by the application form, either online or downloadable from our website, or by submitting a comprehensive CV and cover letter to hr@ellenor.org.

For informal enquiries, please get in touch with the HR team on 01474 320007

Closing date: 9 May 2025

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Salary: £26,761 to £30,094 p.a. (depending upon experience)

Location: Gravesend, DA11

Hours: 37.5 Hours per week, working 7.5 hours per day Monday, Tuesday, Thursday Friday & Saturday

Are you a retail Manager looking for a development opportunity within a multi-site environment? If so, we are looking for someone just like you!

As a Retail Cluster Manager, you will have a background in retail and have experience in a multi-site environment. You will lead our Shop Managers across the different retail shops to drive sales to achieve strategic objectives and targets. 

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Collaborate with the Head of Retail to plan, set, and manage the annual retail operating budget, taking corrective actions as needed
• Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures
• Monitor and evaluate the commercial performance of each shop with your remit and E-commerce division, reporting to the Head of Retail regularly
• Oversee retail property management matters, ensuring compliance and maintenance of property databases

Essential requirements of the role include:

• Proven experience in managing, supporting and resourcing a geographically dispersed team through setting and monitoring objectives and targets
• Proven experience in managing and setting budgets
• A good understanding of retail management and the challenges of working within the voluntary sector
• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:

By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.

For informal enquiries please contact 01474320007

Application deadline: 9 May 2025

Interviews will be conducted on 19 May 2025