As a Volunteer Host you will be the first point of call for visitors to our hospice, providing them with a warm smile, welcome and assisting them with day to day enquiries.  

Location: ellenor Hospice Northfleet
Hours: from 4 hrs per week
Times: 09:00-13:00 or 13:00-17:00
Days: Weekends only - Saturdays or Sundays

Role

As a Host, you will be the first point of contact for patients, their guests, and other visitors to the hospice. Always wearing a friendly smile, you’ll be there to greet and guide, lend a listening ear and be on-hand to carry out support tasks. No day is ever the same!

As a Host, you will also be able to serve patients and customers at our Café. This is a great opportunity to start your volunteering journey at ellenor.

Some key traits you will need as a Host:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• If you feel you this is something for you, fill in our application form and send to hr@ellenor.org
• In return we offer a supportive working environment with on-going training and personal development opportunities.

How to Apply

Please note to volunteer in the hospice applicants must be over the age of 18. 

For informal enquiries please contact Christine King on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete an online application form. 

Do you enjoy cleaning and have a few hours to spare? 

Join the Housekeeping Team at ellenor in a volunteering opportunity that will make a real difference to your local community Hospice.

Location: ellenor Hospice Northfleet
Hours: 2 to 3 hours (or whatever you can spare)
Days: Any week day or weekend

Role

As a Volunteer Housekeeping Assistant, you will help maintain the Hospice to our high standards of cleanliness. You will be an integral part of our ellenor team.

Some light cleaning duties will include:

• Hoovering
• Sweeping
• Mopping
• Polishing
• Laundry

Protective clothing and full training will be provided.

Housekeeping experience would be desirable but not essential. Must be able to work on your own.

How to Apply

Please note applicants at the hospice must be over the age of 18. 

For informal enquiries please contact Amanda Jordan, Catering & Housekeeping Coordinator on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete an online application form.

Do you have a few hours to spare to help your local hospice? 

Location: ellenor Northfleet
Hours: From 3 hours per day 
Times: 11:00-14:00
Days: Monday- Sunday available

Role

We are seeking some dedicated and compassionate Volunteer Kitchen Porters to join our team at the hospice. As a Volunteer Kitchen Porter, you will play a crucial role in supporting the day-to-day operations of our hospice kitchen, ensuring a clean and organised environment that promotes the well-being of our patients, families, and staff.

Your commitment to maintaining high standards of cleanliness and hygiene will contribute to the overall comfort and satisfaction of those under our care.

Some key duties as a Volunteer Kitchen Porter:

• Washing dishes: ensuring that all items are thoroughly cleaned and sanitised.
• Cleaning and sanitising surfaces: To clean and sanitise countertops, tables, workstations, and preparation areas to maintain a hygienic environment.
• Disposing of kitchen waste, including food scraps and packaging materials, into designated bins.
• Emptying and cleaning waste bins: Regularly emptying and cleaning waste bins throughout the kitchen area, including recycling and food waste, to maintain cleanliness and prevent odours.
• Assisting with food preparation: There may be an involvement in basic food preparation tasks, such as peeling vegetables, chopping ingredients, handling and distributing food. 
• Adhering to health and safety and food hygiene regulations at all times.

Please note applicants must be over the age of 18. 

For informal enquiries please contact Amanda Jordan, Catering & Housekeeping Coordinator on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete an online application form.

ellenor hospice offer patients and carers a range of complementary therapy treatments, with the assistance of qualified volunteers. 

Volunteers are the forefront of this essential patient service, providing important hands- on therapies to patients, carers and bereaved. 

We’d love to hear from you if you are qualified in aromatherapy, massage, reflexology or reiki (reiki as a second modality at level II or III)

Location: Therapy sessions are currently held off site at the Best Western Manor Hotel, Singlewell, DA12 5UQ.

Hours: We require volunteers on the following days and times, Monday, Tuesday, Thursday or Friday afternoons.

Requirements: You will be required to have qualifications at Level 3 Diploma in each modality, be a member of the relevant professional body for your therapy, have professional insurance, and be registered with the CNHC. (We will re-imburse you for your first year of registration if you are not already registered). 

Role

• To deliver complementary therapies to patients, their carers and people who are bereaved
• To provide therapy within an outpatient setting in a fit for purpose clinic room
• To provide therapy on the inpatient ward at ellenor

Please see the attached role description for further information. 

You will also require an enhanced DBS check which we will arrange for you.

If you would like more information please email sally.baker@ellenor.org or if you would like to volunteer please complete the attached application form return via email to hr@ellenor.org.

Wellbeing volunteers are at the forefront of this essential patient service. They provide vital support to the ellenor staff, and facilitate a welcoming and comfortable environment; helping patients to relax, socialise and enjoy their day. A team of two to four volunteers work together on each shift.

Location: The Manor Hotel,Gravesend,DA12 5UQ

Hours: 10:00-15:00

Days: Tuesday, Wednesdays, Thursdays

Role

• Greet patients as they arrive and help them to get settled – make them feel welcome by engaging in conversation
• Help to welcome and integrate new patients by ‘showing them the ropes’
• Refreshment provision to patients throughout the day as required – hot and cold drinks
• Keep the kitchen area clean and tidy throughout the day, including use of the dishwasher (training provided)
• Encourage patient involvement in Therapeutic Activity Groups, social, and recreational activities, and assist the person in participating in these
• Work with patients in a 1 to 1 setting as directed by the Therapy Team
• Conversations with patients and carers
• Share information with ellenor staff relating to patients wellbeing

• Be available for a pre-shift briefing from the Therapy staff – discuss any special needs of patients and the day’s proposed programme
• Act as a ‘buddy’ for new volunteers, familiarising them with the daily routine and local procedures

For more information regarding this role please contact andrew.lowden@ellenor.org alternatively please complete a volunteer application form and send to hr@ellenor.org

Do you enjoy preparing meals and drinks and have a few hours to spare to your local hospice? 

Location: ellenor Hospice Gravesend

Hours: from 4 hours per week
Times: 13:00-17:00
Days: Week days or Weekends

Role

As a cafe volunteer, you will be at the heart of our hospice team, dealing with all the food preparation, delivered and meal preparation of meals for our staff and patience within the Hospice.

• Serving patients, families, and staff at ellenor hospice.
• Food preparation and presentation in line with dietary requirements and allergens.
• Cleaning of equipment, surfaces, and café area.
• Processing transactions and following cash handling procedures.
• Taking accurate orders and providing goods as required.
• Washing up crockery and other items, storing as required once cleaned.

About you

• You are Food Hygiene Level 2 certified or willing to work towards.
• You will have good customer service skills being polite, well-mannered, and willing to assist visitors and staff.
• You’re flexible, a good communicator and able to use your initiative.
• Willing to undertake Mandatory and Statutory training yearly and 3 yearly.

How to Apply

Please note to volunteer in the hospice applicants must be over the age of 18 and a Standard DBS will be required. 

For informal enquiries please contact Amanda Jordan on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete an online application form.

Do you enjoy admin work or looking to build your admin skills and have a few hours to spare? 

Location: ellenor Hospice Gravesend

Hours: from 4 hrs per week
Times: 09:00-13:00 or 13:00-17:00
Days: Week days

Role

As a facilities admin volunteer, you will be at the heart of our facilities team, dealing with all the maintenance, compliance and health and safety works for our Hospice and retail stores. This job is a varied role where no day is ever the same.

Some key traits you will need as a Facilities Admin Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• If you feel you this is something for you, fill in our application form and send to hr@ellenor.org
• In return we offer a supportive working environment with on-going training and personal development opportunities.

How to Apply

Please note to volunteer in the hospice applicants must be over the age of 18. 

For informal enquiries please contact Wendy on 01474 320007

Please send your completed application form to HR at hr@ellenor.org

or complete an online application form.

Are you good at odd jobs, enjoy gardening and general maintenance?

Location: ellenor Hospice Gravesend

Hours: from 4 hrs per week
Times:  8:00 – 13:00 or 13:00-17:00
Days: Week days or Weekends

Role

As a grounds volunteer, you will be at the heart of our facilities team, dealing with all the general maintenance in and around the hospice facility. These tasks can involve grass cutting, weeding, grass watering, general maintenance, painting and much more.

Some key traits you will need as a Facilities Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• Do you enjoy gardening and general handy work?
• If you feel you this is something for you, fill in our application form and send to hr@ellenor.org
• In return we offer a supportive working environment with on-going training and personal development opportunities.

How to Apply

Please note to volunteer in the hospice applicants must be over the age of 18. 

For informal enquiries please contact Bob Shepard on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete an online application form.

Location: ellenor Hospice Gravesend

Hours: from 4hrs

Times: 1pm – 5pm

Days: Wednesday & Friday

As a call handler / administration assistant you will be assisting with incoming phone calls to the hospice from staff and external queries ensuring a smooth running service for our hospice.

The Role:

• Deal with incoming telephone calls from staff or external customers/clients
• Recording accurate messages and passing onto the relevant staff member
• Ensuring calls are transferred to the relevant teams
• Basic admin jobs as required, such as printing scanning and filing

About you:

• You will have a positive attitude and great people/ telephone manner.
• Good communication skills both orally and written
• You will be organised
• Good listening skills
• Basic IT Knowledge
• Have a calm and approachable manner

How to Apply:

Please note to volunteer in the hospice applicants must be over the age of 18 and require a Standard DBS.

For informal enquiries please contact Nicole Blacker, Deputy Head of Clinical Admin at nicole.blacker@ellenor.org or on 01474 320007

Please send your completed application form to HR at hr@ellenor.org or complete our online application form:

https://forms.office.com/e/4B3x6EvgNw