Volunteer Family Support Worker

Do you have a few hours to spare each week and have the passion and dedication to help our Family Support Team ensure the delivery of high quality emotional and psychological support to our clients? We are excited to be expanding and developing our Family Support Service, and we are seeking to recruit empathic, compassionate individuals to provide support to patients and their families under the care of ellenor.

Your time will help our hospice to provide support and a safe haven to those who need it most. This is a wonderful opportunity to give back and be part of an amazing team!

The Role

As a Volunteer Family Support Worker, you will provide support to adult clients who are under the care of ellenor by.

• Working within the Family Support Service to ensure that we are providing high quality care and support to clients
• Working with clients to support their emotional and psychological needs when dealing with difficult situations and life circumstances, including caring responsibilities, bereavement and life-limiting diagnoses.
• Communicating important information regarding client care with substantive Family Support Workers to ensure a collaborative approach within the team e.g. safeguarding concerns are raised, key information is presented at MDT meetings
• Attending regular meetings with our Family Support Workers (once per month minimum) to discuss your caseload and to ensure you are supported within your role
• You will be required to attend one hour’s Clinical Supervision per month

About you:

• Compassionate, caring, warm and empathic
• High levels of professionalism and strong boundaries
• A friendly, approachable and supportive attitude
• Ability to work independently while completing your tasks, with a willingness to work within, contribute to and become a valuable member of the team
• Good IT skills (to ensure record-keeping is maintained effectively on our systems)
• Committed and dedicated

Please note to volunteer in the hospice applicants must be over the age of 18, have the right to volunteer in the UK and require a Enhanced DBS.

This is not a paid role.

For informal enquiries please contact Cat Aird by email at catherine.aird@ellenor.org

Download the Volunteer Family Support Worker role description here