Do you have an experienced IT background and some time to spare each week to support ellenor staff and its services volunteering within the IT Support team?
We are excited to be expanding services and systems and are looking for somebody who can bring their IT Support experience into the ellenor organisation to help support users, changes, and new system implementations.
Your time will directly and indirectly help support our wonderful staff who deliver our care services within the Hospice and wider community.
This is a wonderful opportunity to give back and be part of an amazing team.
The Role:
As a Volunteer IT Support Worker, you will provide support to ellenor staff including other volunteers, the IT Infrastructure and equipment used across the entire ellenor organisation.
Activities will include-
- Maintenance of user’s accounts through onboarding and offboarding processes
- Preparation and provisioning of IT equipment to staff
- Maintenance of inventory and management records
- Management of IT problems tickets and resolution tracking
- On occasion working with vendors to rectify problems
About you:
- A friendly, approachable, and supportive attitude
- Ability to work independently while completing your tasks, with a willingness to work within, contribute to and become a valuable member of the team
- Have a professional attitude
Training and Support Provided:
- Full induction training and necessary equipment for the role
- Applicable support and supervision from IT Support team members
To volunteer in the hospice applicants must be over the age of 18, have the right to volunteer in the UK and require an Enhanced Disclosure and Barring Service (DBS) check.
Please note, this is not a paid role.
For informal enquiries please contact Mike Styles at mike.styles@ellenor.org
How to apply
Apply online below or download our application form and email it to hr@ellenor.org
If you need more information, please call us on 01474 538555 or email us at hr@ellenor.org
