Salary: Circ £25,000
Multi-site locations:
Bluewater Shopping Centre, DA9
Orchard Shopping Centre, Dartford DA1
ellenor, Gravesend DA11
Hours: 37.5 hours per week Mon – Sun with occasional working outside of normal working hours
Shifts 9.30am – 5.30pm / 5 days pw including weekend working
Contract terms: 6 month fixed-term contract May – October 2026
Application deadline: 28 March 2025
ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.
Join us for an exciting opportunity to take on one of two key roles as part of ellenor’s Art Trail during the We’re Going on a Bear Hunt campaign this Summer. https://dartfordbearhunt.co.uk/ We are seeking two passionate and driven shop managers to drive our fundraising efforts and create meaningful connections with our community. You will lead on generating income and delivering exceptional customer experience whilst ensuring smooth retail operations, strong commercial performance as well as building and maintaining relationships with current and prospective supporters ensuring they feel valued and appreciated.
If you’re passionate about making a difference and want a rewarding public facing role, we’d love to hear from you!
Essential requirements for the role include:
· Proven retail or customer-facing supervisory experience, ideally within a fast-paced or seasonal environment.
· Demonstratable experience working to budgets, sales targets and KPIs with the ability to interpret performance data to drive commercial outcomes.
· Excellent customer service skills with the ability to create a positive and engaging visitor experience.
· Self-motivated, reliable, trustworthy and able to work flexibly to meet the operational needs of the hubs and a dynamic campaign.
· Experience of working alongside and co-ordinating volunteers
This post is subject to a DBS clearance.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply
By online application only. Please note: CVs without a cover letter will not be considered.
Applications will be reviewed, and interviews conducted on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
Additional Forms
For those who may require a reasonable adjustment at interview or during employment, you may download and complete the disability adjustment form and submit it alongside your application.
We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974. If you need to check if you need to declare a conviction to us you may check this online here.
You can complete the form online here.
If you require any assistance during this process please email HR at HR@ellenor.org or call 01474 538 555.
